Refund & Cancellation Policy

This page explains how refunds and cancellations work for orders from Dishu Food and Beverages.

Cancellations

An order can be cancelled before it is dispatched. Once dispatched, it can no longer be cancelled — contact us and we will do what we can.

Returns and refunds

Full return and refund terms — including the exact return window and condition requirements — are being finalised and are not yet published here. If you need to return or report a problem with an order, contact us directly using the details below and we will work it out with you individually in the meantime.

Damaged or incorrect items

If an order arrives damaged or incorrect, contact us with your order number and photos of the item as received, and we will sort out a resolution.

Refund method

Where a refund is agreed, it is issued back to the original payment method for prepaid orders, or by the method we agree with you directly for COD orders. Processing time is not yet finalised — we will confirm it when we confirm the refund.

Seller identity

Dishu Food and Beverages, Sangrur, Punjab, India.

Phone: +91 99882 27798

GSTIN: to be confirmed — this page will be updated with the registered GSTIN once supplied.

Registered address: to be confirmed.

Questions or concerns

For any question about this policy, an order, or a complaint, call +91 99882 27798. There is no separate grievance officer or email on file yet — this phone line is the real, current contact channel and handles it directly.